Refund policy
Return & Refund Policy
At Aeviora, we believe wellness should feel simple, supportive and trustworthy. If you are not satisfied with your experience, we’re here to help.
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30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on eligible orders.
If you are not satisfied with your purchase, you may reach out to us within 30 days of receiving your order to request support regarding a refund or return.
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Eligibility For Returns & Refunds
To be eligible for a return or refund:
• The request must be made within 30 days of delivery
• Proof of purchase may be required
• The product should be returned in its original packaging whenever possible
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Damaged Or Incorrect Orders
If your order arrives damaged, defective or incorrect, please reach out through our Contact page with your order information and photos of the issue so our team can assist you promptly.
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Refund Processing
Approved refunds are typically processed back to the original payment method within several business days depending on your payment provider or bank.
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Need Help?
If you have any questions regarding returns, refunds or your order, please visit our Contact page and our team will be happy to assist you.