Shipping policy
Shipping Policy
At Aeviora, we aim to provide a smooth and reliable shipping experience for every order.
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Order Processing
Orders are typically processed and fulfilled within 1–5 business days before shipment.
During periods of high demand or for larger orders, fulfillment may take slightly longer.
Once your order has been shipped, you will receive tracking information by email.
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Estimated Shipping Times
United States
• Regular Shipping: 2–4 business days
• Express Shipping: 1–3 business days
Canada
• 3–5 business days
Europe
Including the United Kingdom, Portugal, France, Italy, Netherlands, Sweden and selected additional countries:
• 3–5 business days
Selected International Locations
Including Australia, New Zealand, South Korea, Thailand, Vietnam and selected additional countries:
• 3–5 business days
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Shipping Availability
Aeviora currently ships to selected countries across North America, Europe and Asia.
Shipping availability may change over time depending on carrier and fulfillment availability.
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Tracking Information
Tracking information is provided once your order has been shipped.
Please allow some time for tracking updates to appear after receiving your shipment confirmation email.
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Delays
While we work hard to ensure timely delivery, shipping times are estimates only and are not guaranteed.
Aeviora is not responsible for delays caused by shipping carriers, customs processing, weather conditions or other circumstances outside our control.
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Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Aeviora is not responsible for orders shipped to incorrectly entered addresses.
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Lost Or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us through our Contact page and our team will do our best to assist you.
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Customs & Import Fees
International orders may be subject to customs duties, taxes or import fees depending on your country’s regulations.
These charges are the responsibility of the customer.